Reference

Our Legal Terms, Your Account Rights

baee99 operates under a clear set of policies that govern how your account, your data, and your transactions are handled. Access to our platform depends on your local law and eligible regions — please read these terms carefully before using your account.

Account Terms ApplyJurisdiction-Dependent AccessbKash, Nagad, Rocket CoveredData Handled With CarePolicy Updates Notified
baee99 Our Legal Terms, Your Account Rights
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Account security and data handling are not afterthoughts at baee99 — they are built into every step of how your account works. From the moment you register to the point you make a withdrawal via Nagad or Rocket, your data is processed under a defined retention and security policy.

Data Retention We retain account data for as long as your account is active and for a period after closure as required by applicable policy. You may request a summary of what we hold.
Cookie Policy Our site uses functional and analytics cookies. You can manage cookie preferences from your browser or account settings at any time without affecting core account access.
Account Security All account sessions are protected. If you notice any unfamiliar activity, contact support immediately — your account can be secured through your registered mobile number or email.
Data Requests To request access to, correction of, or deletion of your personal data, submit a written request through live chat or email. We will confirm receipt and respond within the timeframe stated in our policy.
POLICY SUPPORT CONTACT

How to Reach Our Policy Team

If you have a question about your rights under these terms, want to request a data review, or need to dispute an account action, our support team handles policy queries directly. You can reach us via live chat from your account dashboard, by email, or through our mobile-accessible help centre — available to account holders in Bangladesh and other eligible regions.

Team online

Live Chat

Open your account dashboard and tap the chat icon to connect with a support agent who can address policy and account queries.

Email Support

Send your policy question or data request to our support email. Responses are sent to your registered account address within a stated timeframe.

Help Centre

Our mobile-accessible help centre covers account terms, data requests and policy FAQs — reachable from any device without logging in.

Common Questions About Our Legal Terms

These questions reflect what account holders in Bangladesh most often ask about legal terms, data handling, and their rights on baee99.

These terms apply to anyone who opens or uses a baee99 account. Access and specific features depend on your local law and eligible regions — eligibility is confirmed at registration.

Yes. Submit a data access request through live chat or our support email. We will confirm receipt and send a response to your registered account address within the timeframe set out in our policy.

After account closure, we retain certain data for a period required by applicable policy. You can request details of what is retained and why through our support team.

We do not sell your personal data. Where third-party services are involved — such as payment processing for bKash, Nagad, or Rocket — data is shared only as needed to complete your transaction.

We notify account holders via registered email or in-app message before any material changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Contact our support team through live chat or email, explaining the specific decision you want reviewed. Policy disputes are handled by a dedicated team and you will receive a written response.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.